At Teknolog Teknoloji, we take pride in offering high-quality products and services to our customers. Below is general information regarding the delivery of your orders and our return process.
Delivery
Once your order is confirmed, your products will be delivered to you as soon as possible. The delivery process may vary depending on the type of order:
- Physical Products: Products will be delivered via courier service within 1-5 business days after order confirmation. A tracking number will be provided via email.
- Digital Products: For digital products such as software, digital services, licenses, etc., access details or product files will be sent to you via email once the payment is confirmed.
- Delivery times may vary depending on stock availability, courier service, and delivery address.
Returns
Your satisfaction is very important to us. The general return rules are as follows:
- Physical Products:
- You may request a return within 14 days from the delivery date, provided the product is returned in its original packaging along with the invoice and all accessories.
- The product must be unused, undamaged, and complete.
- For detailed return procedures and further information, please contact us at [email protected].
- Digital Products:
- Once a digital product is activated, downloaded, or access is provided, it cannot be returned.
- If the digital product is faulty, incomplete, or there is an issue during delivery, return or exchange requests will be considered.
For further information about our delivery and return processes or to request support, please contact us at [email protected].